Shipping policy

Shipping Policy

Last Updated: July 16, 2026

Thank you for shopping with Elixor Collections. We are committed to delivering your order quickly, securely, and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment has been received and verified. Orders are not processed, shipped, or delivered on weekends or holidays.

During peak shopping periods, promotions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, shipping method selected, and order size.

From time to time, Elixor Collections may offer free shipping promotions on qualifying orders.

Delivery Times

Estimated delivery times begin after your order has been processed.

  • Standard Shipping: 3–7 business days

  • Expedited Shipping: 2–3 business days (when available)

Delivery estimates are not guaranteed and may vary due to weather, carrier delays, or other unforeseen circumstances.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information, allowing you to monitor your shipment.

Shipping Destinations

We currently ship throughout the United States. International shipping may become available in the future.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. Elixor Collections is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect or incomplete addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us as soon as possible. We will work with the shipping carrier to investigate and help resolve the issue.

Delayed Shipments

While we make every effort to ship orders promptly, delivery delays caused by shipping carriers, weather conditions, or other events beyond our control are not the responsibility of Elixor Collections.

Order Changes and Cancellations

Orders may only be modified or canceled before they have been processed for shipment. Once an order has been shipped, it cannot be canceled.

Contact Us

If you have any questions regarding shipping or your order, please contact us through the contact information provided on our website.